Terms & Conditions

By accessing or using the Techrescue.be website (the "Site") or any of our SaaS applications (Scenara, Taktiv, PetTracks, PuzzleArena, Rijbewijzer — collectively the "Services"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Site or Services.

Techrescue.be provides software-as-a-service (SaaS) products and, in the future, hardware repair services. The specific terms, features, and pricing applicable to each SaaS product are described on the relevant product pages and within each application's individual terms of service.

We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable advance notice, except in cases of emergency or legal obligation.

To use our SaaS applications, you must create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use

You must provide accurate and complete information when registering. Accounts may not be shared or transferred without our written consent.

You agree not to use our Site or Services to:

• Violate any applicable Belgian, EU, or international law or regulation
• Transmit any unsolicited commercial communications (spam)
• Attempt to gain unauthorised access to any system or data
• Interfere with or disrupt the integrity or performance of our Services
• Upload or distribute malicious code, viruses, or harmful content
• Engage in any activity that infringes on intellectual property rights

Paid subscriptions to our Services are billed monthly or annually as selected at checkout. All prices are in Euros (EUR) and include VAT where applicable under Belgian law.

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time from your account settings. Refunds are evaluated on a case-by-case basis and are not guaranteed for partial billing periods unless required by Belgian consumer law.

All content, software, logos, brand names, and materials on the Site and within the Services are the intellectual property of Techrescue.be or our licensors. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

You retain ownership of any data you upload or input into our Services. By using our Services, you grant us a limited licence to host, process, and display your data solely for the purpose of providing the Services to you.

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with the GDPR and applicable Belgian data protection law.

Our Services are provided "as is" and "as available". We make no warranties, express or implied, as to the uninterrupted, error-free, or completely secure operation of the Services. We will make commercially reasonable efforts to maintain availability but do not guarantee any specific uptime percentage unless stated in a separate Service Level Agreement (SLA).

To the maximum extent permitted by applicable Belgian law, Techrescue.be shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or business interruption, arising from your use of or inability to use the Services.

Our total aggregate liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

These Terms are governed by and construed in accordance with Belgian law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Belgium.

We encourage you to contact us first at hello@techrescue.be to resolve any disputes amicably before pursuing legal action.

We may update these Terms from time to time. We will notify users of material changes via email (if you have an account) or by displaying a prominent notice on our Site. Continued use of our Services after the effective date of changes constitutes acceptance of the revised Terms.

For any questions about these Terms, please contact us at: hello@techrescue.be